SUEZ is responsible for billing more than 3 billion m3 of water throughout the world. The Group therefore strives to ensure optimal customer relations management, whether with public and local authorities or with consumers.
SUEZ offers a customer experience based on quality customer relations at the local level, providing information, raising awareness and managing all types of operations. Through notably the redesign of its Customer Information System, SUEZ works towards a more personalised and efficient service for users in order to:
We offer a range of complementary and adaptable solutions for increased customer satisfaction, the right to water, and the protection of water resources. This integrated solution allows us to accompany the consumer experience through a responsible approach.
We work closely with our customers to define the best solutions together